Frequently Asked Questions
Your guide to shopping with Partner Marketing Group
What is the standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 5 to 7 business days. Expedited shipping options are available at checkout if you need your items sooner.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label and send your package back to us for a full refund.
What payment methods do you accept?
Partner Marketing Group accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Are your clothing items true to size?
Most of our apparel follows standard sizing; however, we provide a detailed size chart on every product page to help you find the perfect fit based on your specific measurements.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.