Returns & Exchanges
At Partner Marketing Group, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains a seamless and premium experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking receipt to monitor the status of your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing